How soon should I arrive before my appointment?
We suggest that you arrive 15 minutes prior to your appointment. This will allow you to get changed, get comfortable and relax, as well as fill out any necessary paperwork.

What should I wear?
The slippers, robe and wraps we provide for you are appropriate spa attire. You will be provided with a locker and a garment bag to keep your belongings. Under your robe you can wear whatever makes you comfortable. During your treatments you will always be draped, your comfort is what is most important to us. If you choose to leave your underwear on during your massage, that’s OK, again it’s about your comfort. So relax and enjoy.

Can I wear makeup to my appointment?
During facials and body treatments, your makeup will be removed for you. If you are scheduled for a massage and would like to remove your makeup prior to your treatment, we will be more than happy to provide you with the appropriate products to do so.

Is there any pre-treatment planning I need to do?
We suggest men shave their face the morning of their treatment.
Men and women – if you are having a body treatment or a Ginger Salt Pedicure we recommend you shave no less than 24 hours before your appointment, in order to prevent any discomfort during the exfoliation portion of the treatment.

If you are receiving a clinical service and are currently using or have used with in the last three months, a topical/internal skincare prescription product/medication please contact us so we can be sure you are a good candidate for the specific treatment you are scheduled for.

Clinical laser treatments such as Laser Hair Removal and Profect Laser require you to have a consultation with our specialists prior to booking your treatment. Consultations are by appointment only and are complimentary.

What can I expect from my clinician during my facial treatment?
Your clinician will begin by cleansing and analyzing your skin, then discussing with you the best options for you to reach your skin care goals. Please let her know if you have any concerns or skincare needs you would like her to focus on. An open conversation between you and your clinician will help us achieve the results you are looking for.

What can I expect during a body wrap?
Body treatments provide the ultimate relaxation. Ajune’s body wraps start with a full body exfoliation, this step will remove dead skin cells and leave your skin smooth and glowing. It also feels great, aiding in circulation by stimulating blood flow. Depending on what body wrap you choose, the next step is a warm mask – whether it its seaweed or chocolate you will loose yourself as Ajune’s expert therapists slather you in your selected mask then wrap you in a warm blanket. While you are a wrapped enjoy a relaxing neck and shoulder and scalp massage. You are never left alone during your wrap. If you tend to feel claustrophobic, just let your therapist know, there are many ways to adjust this treatment accordingly and still receive the amazing benefits. After the wrap the mask is removed a light head to toe hydrating massage is preformed. We provide disposable underwear for both men and women during body treatments, and you are always draped by a towel or blanket. Your comfort is our main concern.

I am pregnant, can I have spa treatments done?
During your first trimester we suggest you avoid spa treatments. Although we would love to pamper you during this time we ask you to wait until after this delicate period. After your first trimester and consulting with your physician, enjoy! We have many wonderful treatments for you to choose from including an entire Maternity Program. We understand your need for special care and want to help you enjoy this special time.

How do I choose the right treatments and products?
We offer complimentary consultations. Whether you are looking for a skin care regimen to use at home or have specific treatment questions, please feel free to book a complimentary consultation with our many expert therapists and clinicians. Dr. Mauro C. Romita is also available for complimentary consultations Tuesday and Thursday evenings by appointment only.

Can I book extra services while I am at the spa?
Please ask, you never know, there may be availability for exactly what you are looking for. Some treatments may be performed together, such as a manicure and a facial, or add a foot reflexology appointment to your facial treatment, a waxing to your body treatment, there are many options.

Can I use my cell phone in the spa?
We ask that you turn your cell phone off upon entering the spa and limit any conversations to the front desk area of the spa.

How does the tipping process work? What is normal?
Tipping is of course optional, but for a job well done, it is definitely appreciated. You will find envelopes at the front desk or you can hand it directly to your technician. Unfortunately tips may not be added to a credit card.